Shipping Policy

I. Interpretation

This Shipping Policy applies to all products purchased through BNC Singapore’s website. By placing an order with us, you agree to the terms set forth in this policy.

II. Application

This policy is applicable to all orders placed on the BNC Singapore website and is intended to provide clear guidelines on how we handle shipping, pricing, lead times, tracking, and cancellations.

III. Prices

All prices listed on the BNC Singapore website are in Singapore dollars (SGD) and are exclusive of shipping costs unless otherwise stated. Shipping costs will be calculated and displayed at checkout based on the delivery location and the size and weight of the order.

IV. Shipping Deals

  • Free Shipping: BNC Singapore offers free standard shipping on all orders above $350 SGD. This offer is automatically applied at checkout and is only valid for shipments within Singapore.
  • Next Day Shipping: Orders placed after 12 PM will be processed the next business day. Please note that business days do not include weekends or public holidays.

V. Shipping Lead Time and Tracking Information

  • Lead Time: Most orders are shipped within 1-3 business days after processing. Delivery times may vary based on the shipping method selected and the delivery address. Estimated delivery times will be provided at checkout.
  • Tracking Information: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment on the carrier’s website.

VI. Cancellation

  • Cancellation Policy: Orders can be canceled within 24 hours of placement without incurring any fees. To cancel an order, please contact our customer service team immediately. If the order has already been processed and shipped, it cannot be canceled.
  • Refunds: In the event of a cancellation within the specified timeframe, a full refund will be issued to the original method of payment within 7-10 business days.

Additional Information

  • International Shipping: For orders outside of Singapore, international shipping rates and policies will apply. Customers are responsible for any customs, duties, or taxes imposed by their country.International Shipping: For orders outside of Singapore, international shipping rates and policies will apply. Customers are responsible for any customs, duties, or taxes imposed by their country.
  • Damaged or Lost Packages: If your package is damaged upon arrival or lost in transit, please contact our customer service team immediately to file a claim.
  • Customer Service: For any questions or concerns regarding our shipping policy, please contact our customer service team at contactus@bnc.sg.


BNC Singapore reserves the right to update or modify this shipping policy at any time without prior notice. Your continued use of our website following any such changes constitutes your acceptance of the new terms.

Subscribe to newsletter
Facebook Instagram Tiktok Youtube
more about BNC
Information
Contact
We accept
Copyright © 2024 Birdnest Capsules. All Rights Reserved.